Troubleshooting
Unfortunately, from time to time, access to resources may be problematic. There are many reasons why this might happen. Some of the possible reasons and things you can try to gain access are below.
The Adobe Acrobat Reader is required to read PDF files.
Download your free copy here.
- Page does not load, is very slow, or is blank
- Hit the stop button, then reload or refresh.
- Close your browser down and try again.
- Upgrade to latest version of your browser.
- If downloading a PDF, make sure you are using the latest version of Adobe Acrobat (6.1 or 7.0)
- Network traffic may be slow, try again later.
- Access is denied.
- Some resources only permit a limited number of users. You should try later.
- Page not found / 404 Not Found
- Host sever may be down, try again later
- Page blocked by ARMCNet
-
of the resource you were trying to access
- Subscription expired
- Check that access is not limited to back issues
-
of the journal title
- Access is refused without signing in and there is no password
- Access to some resources is IP validated, and therefore only accessible via the hospital network.
- Ingenta journals. List of issues not visible.
- Maximize your browser window
- If issues are still not visible change your monitor's resolution from 800x600 to 1024x768